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Frequently Asked Questions
Learn more about our services, pricing, and operations. Please contact us directly with any additional questions.
Frequently asked questions
Frequently Asked Questions
Depending on the size and cleanliness of the location.
Commercial cleanings:
For first time office cleanings, we typically send a team of 3-4. Any recurring cleanings will be done by 1-2 of the same team members from the initial deep cleaning.
Residential cleanings:
Our house cleanings will have a team of 2-3 for the first time cleaning. Any recurring cleanings will be done by the same 1-2 members from the initial deep cleaning.
We accept cash, checks, debit, and credit cards. For commercial cleaning, contracts are usually billed on a net 30 cycle unless specified otherwise. For residential cleaning, first-time cleanings are charged directly after the service, and recurring cleanings are billed via email for online payments.
You can book a cleaning service by getting an online estimate first. We offer both residential and commercial estimates based on your needs. After you complete the online estimate, we will contact you via email or text within 24 hours with a detailed breakdown. We also offer in-person walkthroughs, but availability is limited due to Covid-19.
We collect and store any information you enter on our website or provide to us in other ways. This includes your IP address, login details, email, password, computer and connection info, and purchase history. We also gather session information like page response times and interaction details. Personal information such as your name, address, and email is collected when you make a transaction. This data is used to provide and operate our services, offer customer support, send service-related notices, and comply with legal requirements. Our platform is hosted on Wix.com, which securely stores your data. All direct payment gateways adhere to PCI-DSS standards to ensure secure handling of credit card information. We may contact you via email, phone, text, or mail for account-related issues or updates about our services.
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