Frequently asked questions
Are you bonded and insured?
Yes! Our company us bonded, insured, and has workers compensation. We can provide a COI upon request.
How long does a cleaning tyipcally take?
Our cleaning timeframes vary based on the project. Below is a list of average timings per cleaning:
First time office cleaning: Between 4-6 hours
Recurring office cleaning: Between 2-4 hours
First time house cleaning: Between 2.5-5 hours
Recurring house cleaning: Between 1.5-3.5 hours
Please contact us for any additional questions or concerns regarding your cleaning
How many cleaners per visit? Will the same cleaners be at each visit?
Depending on the size and cleanliness of the location.
Commercial cleanings:
For first time office cleanings, we typically send a team of 3-4. Any recurring cleanings wil be done by 1-2 of the same team members from the initial deep cleaning.
Residential cleanings:
Our house cleanings will have a team of 2-3 for the first time cleaning. Any recurring cleanings will be done by the same 1-2 members from the intial deep cleaning.
How much does your services cost?
We do not charge on an hourly basis.
Commercial cleaning:
We charge per square footage depending on the frequency of the cleaning. We do charge a one-time cleaning fee that is typically a higher rate than a recurring cleaning.
Residential cleaning:
We charge per room for residential cleanings. Each room of the house has a different price based on the type (kitchen vs. bedroom). So, we do not base our cleanings strictly on square footage.
*** We do not charge hourly, so whatever your estimate is, will be final; even if we take longer than anticipated.***
What forms of payment do you accept?
We accept all major forms of payment: Cash, check, debit and credit cards
Commercial cleaning:
Our commercial contracts are typically billed on a net 30 cycle unless directed otherwise
Residential cleaning:
Our first time cleanings are typically charged directly after the cleaning. Any recurring cleanings will be sent via email for online payments unless directed otherwise.
How does the booking process work?
We have a few different ways to book an appointment with us.
We highly recommend an online estimate prior to any actual booking of your cleaning. We provide both residential and commercial online estimates based on the description and needs you provide.
After completing an online estimate, someone will contact you via email or text message within 24 with a detailed estimate link to your estimate breakdown.
We can provide an in-person walkthrough, however, do to Covid-19, we are limiting our walkthrough availability.
Do you provide Covid cleaning?
Yes! We do provide Covid-19 cleanings! Check out our page here to learn all about our process and the chemicals we use.
